We may collect and use personal and non-personal information from you when you access or use the Service. In this section of the Policy, we will describe the type of information that may be collected and how that information may be used. We do not store personal information about your customers.
For the purposes of this Policy, “personal information” means personally identifiable information that specifically identifies someone as an individual and includes those items listed below.
When you register for an account on the Service (an “Account”), we collect and store the personal information that you provide us, which may include:
You may store, and we may collect and use personal information from you as part of your use of the Service.
When you choose to contact us through the Service, we may collect, store and use the personal information that you provide us, such as your name, email address, phone number and other information you choose to provide in the content of your message, so we can respond to your inquiry.
We use information that we collect to help provide you with better service. For example, we may transmit your personal information, including your device name, device type, device OS version, account email address, and statement descriptor information securely over SSL to the Craftt server; and we use identifying information on your device to help us isolate errors and crashes from the application. Among other things, the information we collect enables us to:
For the purpose of this Policy, “non-personal information” means: (1) information that does not directly identify you; and (2) “aggregate” and “de-personalized” information, which is data we collect about the use of the Service from which personally identifiable information has been removed.
When you access or use the Service, we (or a third party provider) may use “cookies” and other technologies such as pixel tags, locally shared objects, clear GIFs and web beacons, to track what you view and interact with on the Service. We treat information collected by cookies and similar technologies as non-personal information.
A “cookie” is a small bit of record-keeping information that is sent to your computer. The cookies that we use do not include personal information and may be used to: (1) help you navigate around the Service, (2) monitor how many people are using the Service, and (3) track trends. Once you leave the Service, the cookie is not retained on your computer.
Most browsers are initially set up to accept cookies, but you can disable cookies or set your browser to indicate when a cookie is being sent. However, disabling cookies may affect your ability to access the Service.
Our servers may log non-personal information about your use of the Service, such as: (1) your, or your customers’, if applicable, search activity, pages viewed, the date and time of activity; and (2) any information provided by your, or your customers’, if applicable, computers or mobile devices in connection with your use of the Service, such as browser type, browser language, IP address, mobile carrier, unique device identifier, location, and requested and referring URLs.
We may use and disclose to its affiliated companies, contractors, trusted partners or persons the collected non-personal information for the purpose of auditing, researching and analyzing usage of the Service, ensuring the technical functionality of the Service and further developing the Service and our other products.
**We will never sell, share, transfer or rent your personal information for secondary purposes.**
In certain circumstances, we may share any or all information we have collected, including personally identifiable information. For example:
We may also disclose personal information to its service providers for the purpose of processing personal information on its behalf or assisting in the operation of the Service or our other products. We require that these parties agree to process such personal information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures. We currently use Apple, Amazon, Google, and Stripe for our billing and payment processing.
If we propose to collect, use or disclose personal information for any purpose other than those described in this Policy, we will obtain your consent or offer you an effective way to opt out of the use of personal information for those other purposes.
You may choose to withdraw your consent to the collection, use or disclosure of your personal information as outlined in this Policy at any time. If you withdraw consent, then we may no longer be able to provide you with full or any access to the Service.
Users are also given the opportunity to “opt-out” of having their personal information used for specific purposes such as receiving newsletters or other information from us.
Withdrawals of consent will not have an effect on personal or other data that we have used or disclosed in accordance with this Policy prior to such withdrawals.
We may make available third party links through hyperlinks or otherwise enable you to access third party products or services from the Service that are not affiliated with or controlled by us. We are not responsible for those parties, the content of their products or services, or the use of information you provide to them. Providing links or otherwise enabling access to third party products or services does not constitute sponsorship of, or affiliation with those people or companies. You recognize and agree that we are not liable for any third parties use of your personal information and you should review the privacy policies of these third parties.
No identifying customer data is stored by Craftt servers. Craftt uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run Craftt and the Service. Your personal information may be transferred to and maintained on servers or databases located outside your province, state or country or to a jurisdiction where the privacy laws may not be as protective as those in your location. If you are located outside of Canada, please be advised that we process and store information in Canada and/or the US and/or the EU and your use of our website or the Service constitutes your consent to and understanding of this processing and storage.
We take all steps reasonably necessary to ensure that your data is treated securely in accordance with this Policy and applicable privacy legislation. Please be aware that no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee or warrant the security of any information you transmit on or through our website or the Service and you do so at your own risk.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of personal information. We use physical, electronic and/or procedural safeguards to protect its systems and all personal information under its control against unauthorized access and use.
We only use third party server hosts with certified facilities that contain the industry standard physical, operational and digital security and restriction protocols. All safety and security measures are reasonable and appropriate to the sensitivity level of the information collected.
We will take reasonable steps to ensure that the personal information collected by us or on our behalf is accurate and complete, as required pursuant to the Personal Information Protection Act (British Columbia).
We will allow you to access your personal information in our custody or control, and you may request that we:
By providing your email address to us or communicating with us via email, you are deemed to expressly consent to receiving email communications from us in conjunction with the Service that we provide to you.
We retain personal information collected pursuant to this Policy only as long as is reasonably required to fulfill the purposes for which it was collected, or as required or authorized by law.
We reserve the right to modify this Policy at any time. We may provide you with notice of such modifications, by sending you an e-mail message or otherwise bringing it to your attention in the Service. Your continued use of the Service will signify your acceptance of the modifications to this Policy. If you disagree with any changes to this Policy, you will need to stop using the Service and deactivate your Account.
Should you have any questions relating to this Policy or our privacy practices, please send correspondence to: email@example.com.